Privacy Policy Summary
Our Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR) and with Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (Ley Orgánica 3/2018, de Protección de Datos Personales y garantía de los derechos digitales – LOPDGDD).
Our Cookie Policy complies with the applicable Spanish and European rules on cookies and electronic communications, including Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (Ley 34/2002, de servicios de la sociedad de la información y de comercio electrónico – LSSI-CE), in particular Article 22.2, together with Regulation (EU) 2016/679 (GDPR), and follows the criteria set out by the Spanish Data Protection Agency (AEPD) in its Guide on the Use of Cookies.
In the event of any discrepancy between language versions, the Spanish version shall prevail for all legal purposes, as OIKOTHERM S.L. is a Spanish company.
OIKOTHERM S.L. is a Spanish company based in Mijas Costa (Málaga) – Spain, operating as an installer and distributor of technologies for house building, repair, renovation and home improvement.
OIKOTHERM S.L. may collect and process personal data such as contact details, identification data, professional details, and information provided through enquiries, quote requests, service requests, or other communications. The company may also process certain browsing data where relevant, including data related to the use of cookies and similar technologies.
Personal data is processed for purposes such as responding to enquiries, preparing quotations, managing pre-contractual and contractual relationships, delivering installation and distribution services, handling customer support and after-sales matters, complying with legal and administrative obligations, and improving the website and its services.
The legal bases for processing may include the data subject’s consent, the taking of pre-contractual steps at the user’s request, the performance of a contract, compliance with legal obligations, and, where appropriate, the company’s legitimate interests.
Personal data will be kept only for as long as necessary for the relevant purpose and, where required, for the additional periods established by applicable legal, tax, accounting, or liability rules.
Data may be shared with service providers and technical partners acting on behalf of OIKOTHERM S.L. where necessary for website hosting, analytics, administration, communications, technical support, or legal and business operations. Where third-party services are used, including services related to Google Analytics, Instagram, and Facebook, some processing may involve international data transfers, in which case appropriate safeguards will apply in accordance with applicable data protection law.
Users have the right to request access to their personal data, rectification of inaccurate data, erasure, restriction of processing, objection, data portability where applicable, and withdrawal of consent where processing is based on consent. They also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
OIKOTHERM S.L. applies appropriate technical and organisational measures to protect personal data and seeks to ensure that such data is processed lawfully, fairly, and transparently.
Cookie Policy Summary
The website may use technical cookies, analytics cookies, and third-party cookies.
Technical cookies are necessary for the proper functioning and security of the website. Analytics cookies, including those associated with Google Analytics, may be used to understand website traffic and improve performance. The website may also include integrations or content connected to Instagram and Facebook, which may result in the use of third-party cookies or similar technologies.
Where required by applicable law, non-essential cookies will only be used after the user has given valid consent. Users must be able to accept, reject, or configure cookies through the relevant cookie settings tool made available on the website.
Language and Prevailing Version
This English text is provided for information purposes only. As OIKOTHERM S.L. is a Spanish company, the Spanish version of the Privacy and Cookie Policy shall prevail in all cases, particularly for legal interpretation and compliance purposes.